Missing all EA Play reward charms
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? ASUPAREO
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) 12/11/2024
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Missing all my EA charms from EA play rewards for the past few years. All gone.
What should be happening instead? All EA reward charms should be there
Steps: How can we find the bug ourselves? Please check the EA reward charms inventory, it's all gone.
All of my EA Play reward charms that I’ve collected for the past few years are all gone. I don’t have any EA play reward charms anymore, they all disappeared from inventory account. I don't know why.
