Missing Legend Tokens

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number N/A
Enter RAM memory size in GB N/A
What is your gamertag/PSN ID/EA Account name? Kytkiat (not entirely sure as I am using STEAM but I am aware that I have an Origin account as well)
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?N/A
Which Legends were your squad mates using (if applicable)?N/A
Where did the issue occur? When I login into the lobby waiting area.
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. When I login into the lobby waiting area.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. When I login into the lobby waiting area.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) Can't remember, but sometime along the 2nd or 3rd week of December 2023.
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Legend Tokens dropped to 0.
What should be happening instead? Legend Tokens remaining the same.
Steps: How can we find the bug ourselves? N/A

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I logged in one day and find myself out of legend tokens and unable to reset any of my dailies. I don't keep track of my legend tokens but I am pretty sure I was in the hundred thousands before. Contacted EA support in Dec 2023 but they are not helpful with their copy paste answer templates.