Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? MadGeologist
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. None
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Loba
Which Legends were your squad mates using (if applicable)? None
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. None
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loaded in the game for Beast of Pray event
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 20.09.22 8:45pm Central Time
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? It took away a recolor skin for Loba. Specifically “Elegant Aesthetic.”
What should be happening instead? Allowing me to wear the skin
Steps: How can we find the bug ourselves? Check to see if any players who bought the recolor skin prior to the “Beast of Pray” event.
Please return or replace the skin I bought Yesterday day (19.09.22) my coins show that a purchase was made but when I logged in today for the “Beast of Pray” event, my skin (which was equipped) did not appear. Furthermore, when to view the skins I possess the skin was missing entirely. So if you can please fix this. I’d hate for other players to experience this bug.
