Missing Predator rewards
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Vystra
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Ash
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. n/a
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? n/a
When did this happen? (dd.mm.yy hh:mm) 5/10/2022
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? n/a
What should be happening instead? My ranked reward for my Predator badge should be animated
Steps: How can we find the bug ourselves? My points I had in Predator rank was at 14,968 for season 12 split 2. But it shows I was Masters rank last split...
For some reason my Predator rank and reward for the end of the season last split was bugged, I should have an animated badge but instead it shows my badge non-animated, as if I made it to the Predator rank for one split only. My rank for Split 1 in Season 12 is correct but for the second split it shows I ended Masters...which is wrong because I ended Predator before the Season ended. I provided screenshots for proof.
[CM - Merged a couple threads and updated title]
Under investigation. Accepting as solution for visibility purposes only.
Hey folks!
We did just push an update that should help address this. Please check that out below and let us know if you start seeing these rewards show up.These are set to go out throughout the day so please check back if you're not seeing anything right away.Edit: Marking this as the solution for visibility, however we'll continue keeping an eye on this thread as the correct rewards continue to roll out.Edit 2: Looks like we're not quite there yet, sorry folks.This looks to have impacted some other areas of the game, so the fix has been rolled back while that gets ironed out.If we have an updated ETA as a result, we'll let you know ASAP.Edit 3: Editing to add a dev post on Reddit. While it doesn't provide an ETA, it hopefully provides some context on why this is taking so long.
Thank you very much for all the patience with this, everyone. It's highly appreciated.
