Missing Season 9 Battle Pass Content

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? Excepted
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Revnant
Which Legends were your squad mates using (if applicable)? Any
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading out of a gane
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? A lot
When did this happen? (dd.mm.yy hh:mm) Sometime last week
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It didn't give me anything from my battle pass from level 85-110
What should be happening instead? I should be getting the items
Steps: How can we find the bug ourselves? No clue

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I was told by ea on the phone to make this to see if anyone else is having the issues and if they are they told me to tell you guys to contact them