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hima3azimaPC's avatar
hima3azimaPC
7 years ago

monitor color turns purple

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number Nvidia 1080ti Enter RAM memory size in GB 16 What is your gamertag/PSN ID/EA Account name? hi...
Zeelmaekers's avatar
Zeelmaekers
Hero+
7 years ago

Hey there!

try this:

Download DDU

run DDU
Have it reboot in to Safe mode.
Run DDU
Select: NVIDIA software and Drivers
Select: Clean and Restart

Once done try install that driver again.

then Run Apex Legends

This could solve the problem.

Not my solution but cannot find the source any more.

Let me know if this solved the problem.

Zeelmaekers

Spielemann01's avatar
Spielemann01
7 years ago
Sooo, i downloaded DDU used it and reinstalled my Graphics card Driver, but the problem is still there.
  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    7 years ago

    Did you already tried repairing the game / reinstalling ?

    • Spielemann01's avatar
      Spielemann01
      7 years ago
      reinstalled the game atleast 4 times on my SSD and HDD and I used repairing aswell
      • The_Tibber's avatar
        The_Tibber
        7 years ago

        Apparently ive reached some kind of limit to private messages?

        anyway

        @Spielemann01 

        Yeah i know but that driver version has made me crash more than usual so just a heads u if it happens to you.

        Alright lets try a OS system check and update:

        1. Open an elevated command prompt. To do this, right click the Windows button, and then select Command Prompt (Admin). If you are prompted for an administrator password or for a confirmation, type the password, or click Allow or Yes.
        2. Type the following command, and then press Enter.
        DISM.exe /Online /Cleanup-image /Restorehealth

        Note It might take several minutes for the command operation to be completed.

        1. Type the following command and press Enter.
        sfc /scannow

        Note It might take several minutes for the command operation to be completed.

        1. Close the command prompt, and then run Windows Update

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