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ItsFantomTV's avatar
ItsFantomTV
6 years ago

My Data Center is wrong and I've got a 100% of PL in servers menus

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVidia GTX 1060 GB Enter RAM memory size in GB 16 GB What is your gamertag/PSN ID/EA Account n...
FriendBuddyPal's avatar
FriendBuddyPal
6 years ago


Hi,

Has there been a fix found for this. I am in the US and my data center is locked to London. I am unable to change data centers and when on the data center menu, every single one is -1 ping and 100% PL. Can anyone let me know if they found a fix. As it stands now, I cannot play the game as I am only qued into EU lobbies when i am in the US. This makes communcation difficult and also laggy.

Thanks!

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey there. 

When you've got a chance could you share a DxDiag with us here so we can take a look? For more details on how to pull one up check out the EA Help website. 

Once you have the file please attach it to this thread. Thanks!

/Kent

  • FriendBuddyPal's avatar
    FriendBuddyPal
    6 years ago

    see attached DxDiag and screenshot of the data centers from launch menu

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @FriendBuddyPal 

        Got it, thanks!

        Looking through the DxDiag I didn't notice anything immediately that looks like it would be the likely cause. Have you had a chance to try starting up your PC in a Clean Boot to see if that makes any difference at all? If there's something else running on the PC that could be causing this it may help to get around it. 

        For more info on how to set one up check out the EA Help website. Let me know how it goes when you can. Thanks again. 

        /Kent

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