Community ManagerI appreciate you giving it a shot!
When you have the chance could you try running a UO Trace? That should let us see the connection between your home network and the servers, so if there's something happening along the way we should be able to spot it.
For more information on how to run the test check out the EA Help website. Once you have the results please send them to me via direct message. Thanks!
/Kent
Any news on this? I've the same problem, only VPN fixes it
Community ManagerHey @Munie36,
If the same issue doesn't happen when you're using a VPN, it sounds like there might be a local issue of some kind that's causing the packet loss you've been seeing. Have you had the chance to try any of the troubleshooting steps that were mentioned in this thread?
/Kent
Yes, I tried all of them and same behavior but if I use the VPN the first time and select a data center, then I can drop the vpn and will still use the same DataCenter.
Looks like something related to the Motorola MG7550, contacted Motorola and they're going to refund me, which is good and at the same time kind of confirms that the issue is with the Modem
Gonna get a Netgear and try it out
Hi, I am on a PS4 and my Data center shows as Iowa GCE 1,2,3,4 (it cycles through them) and whenever I try to press my main data center (Dallas) it doesn't work and instead says -1, 100 and it has been causing issues in game such as lag and mini freezes that sometimes cost me ranked games. I've tried completely uninstalling the game and it still won't go back to my main data center. Its to the point where I don't find joy in playing because its just too much lag how can I fix this issue?
Community Admin
