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OG_Trizzo's avatar
OG_Trizzo
2 years ago
Solved

My heirloom shards was spent by hacker

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number Nvidia 3060 Enter RAM memory size in GB 16GB What is your gamertag/PSN ID/EA Account name? OG_...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @OG_Trizzo 

We're not able to help with banned accounts through Answers HQ. An advisor should be able to help with this though. Please see the article here for more information. Thanks!

  • OG_Trizzo's avatar
    OG_Trizzo
    2 years ago

    My account was not banned. It was just hacked (Which I already resolved), and the hacker spent my heirloom shards. Can I get my heirloom shards back, or have that purchase undone? 

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