Hey everyone,
Thanks again for the patience while we were working on getting this fixed up.
This should now be resolved, so please check back in-game next time you have a chance.
Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? Iwantu2impressme
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/a
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/a
Which Legends were your squad mates using (if applicable)? N/a
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to access
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 08/12/2024
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Can’t play
What should be happening instead? Able to play
Steps: How can we find the bug ourselves? I don’t know it’s in ranked
I pay money to play this and I can’t even access what I like to play
Ranked is currently unavailable due to a glitch/bug which occurred last night 6pm'ish BST - the bug ended ranked split for accounts and reset them back to minimum rank, whilst EA work on a fix and deploy it they have currently taken ranked offline to stop any more damage being done 🙂
hope this helps
https://x.com/Respawn/status/1823144049181880336
