My Season Awards Have Not Arrived.

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Asus Rog Strix 3080 O.C. Edition
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? ShiniGhoulGami - Steam name: dCoder-x
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Horizon
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. i was waiting for my rewards after match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i was waiting for my rewards after match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? i don't know
When did this happen? (dd.mm.yy hh:mm) Yesterday, after the season was reset.
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My season awards haven't arrived.
What should be happening instead? My season rewards should come.
Steps: How can we find the bug ourselves? i don't know.

‌

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Asus Rog Strix 3080 O.C. Edition
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? ShiniGhoulGami - Steam name: dCoder-x
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Horizon
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. i was waiting for my rewards after match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i was waiting for my rewards after match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? i don't know
When did this happen? (dd.mm.yy hh:mm) Yesterday, after the season was reset.
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My season awards haven't arrived.
What should be happening instead? My season rewards should come.
Steps: How can we find the bug ourselves? i don't know.

‌

Hello.

Yesterday the season ended in Apex Legends.

Ranks have been reset.

I finished it as a Diamond IV.

My "Sky Dive Trial - Weapon Cosmetic and Badge" rewards in the description of the season awards have not received.

I want your help on this subject.

I talked to EA Games live and they said that they would help me to post a topic in this forum.

I got help from Translate because my English is bad.

I hope that has been revealing.