Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Isn't important
Enter RAM memory size in GB Isn't important
What is your gamertag/PSN ID/EA Account name? CharmanderFire1
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Many others are having this problem
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Any
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in the menu looking at my legend banners and noticed my Mirage banner was missing the ALGS drops from the winter circuit
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. In the lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I don't know
When did this happen? (dd.mm.yy hh:mm) 2/1/2022 PST
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? When the bug occurs your Apex account is missing the twitch drops you own.
What should be happening instead? The twitch drops should appear in-game.
Steps: How can we find the bug ourselves? You could look at the forum page and see others who have also had the same problem.
The problem started around February first, 2022. I noticed my Mirage banner was empty, and that's when I noticed the twitch drops were missing. I don't know why or how the drops disappeared, but they did. I think the old twitch drops disappeared after I claimed the new ALGS twitch drops! I hope this issue gets fixed soon! I added a screenshot of the pose and frame missing with a screenshot of the twitch drops owned.