Forum Discussion

The_Tibber's avatar
7 years ago

Nivida Driver 418.91 is causing players issues

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? The_Tibber
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Varies - see forwarded posts
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Varies - see forwarded posts
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Varies - see forwarded posts
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game Crash
What should be happening instead? the opposite
Steps: How can we find the bug ourselves? Use the latest 418.91 GPU driver, results will varie depending on your hardware.

The latest GPU version has been causing issues for players.

Driver release notes: https://uk.download.nvidia.com/Windows/418.91/418.91-win10-win8-win7-desktop-release-notes.pdf

To everyone: please note that the GPU driver update happened near the time of the game update so try installing the previous driver version if you have any issues.

https://www.geforce.co.uk/drivers

Forwarded posts:

https://answers.ea.com/t5/Bug-Reports/Engine-Error-0x887A0005-ID3D10Device-GetDeviceRemovedReason/m-p/7482030#M1480

https://answers.ea.com/t5/Bug-Reports/Apex-Legends-won-t-load/m-p/7482531/highlight/false#M1507

2 Replies

Replies have been turned off for this discussion
  • I am also having the same issue,but mine is happeing when i start the game,error pops up of graphics driver stopped and game does not respond then i have to restart the system and when i start the game again then it will work goood,i am having gtx 1050ti 4gb graphics card

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    7 years ago

    Hi, thanks for the post. For now many folks are finding it's best to stick to 417.71. 

About Apex Legends Bug Reports - Archive

23,008 PostsLatest Activity: 5 years ago