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What happens when the bug occurs?
People griefing and insulting via voice chat. I've spent a whole game with a guy insulting me and trying to entice me into a swearing fight. This diminished my enjoyment of the game by a large amount. There is no way to report such people as trolls or griefers: there are options to report players, but you can only report them for cheating and similar things. There is no option to report them as abusing the voice chat. There should be an option to do this, so that people can be barred from using voice chat (for at least some time).
There should be the following options, and you should be able to select one or more depending on situation:
I do understand there is an option to mute a player from gameplay, but if a system like I describe above were in place, this issue would not have happened in the first place, because that person would have been reported by others before he managed to reach me on one of a couple of games I played of Apex on Windows ever. I played hundreds of games on the XBox and there has never been such an issue.
Hey there!
There is a option to mute other players.
Go to your inventory, press "legends" and then click on the speaker icon at his profile.
This should mute him and give you a better time playing the game.
This behaviour can be reported and is taken very seriously.
There is no place for toxic players - harassing other players here.
Click me for information how to report abuse and harassment.
If you have any other complains or questions, please let me know below!
Zeelmaekers
Hi @Zeelmaekers, as mentioned in the original post I know there is a way to mute players. And as mentioned in the post, this is not a solution to the problem. This needs to be addressed by talking to the dev team to implement a system for reporting toxic players. No, the link you provided does not count as a method to report toxic players. The link you provided requires a multi-step process that requires me to:
This is ridiculous. No one will do this. This is why Apex has all those trolls. I will not see this issue as resolved until there is a quick, simple, way of reporting a troll from within the game, in the squad menu. The people handling the reports should receive a recording of the voice chat for the duration of the game as well as text chat so they can review whether abuse has happened. This needs to happen from within the game. Not on the EA/Origin website, not in the Origin overlay, but from within the game itself.
Please make sure this issue is presented to the developers. Are you able to do this? If it's not within your abilities please let me know and I will try contacting the developers in another way.
Hey there!
I'll see what i can do for you.
I will share this information with the right people and take it as positive feedback.
they also know this is not the best way of reporting but it's currently the best way of reporting we have.
I stand 100% behind a in-game reporting system for harassment / expanding the reporting system.
Zeelmaekers
