Product: Apex Legends
Platform: PC
Please specify your platform model. PC/Steam
What is your gamertag/PSN ID/EA Account name? notneedless
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. No team
Are you using any software with an overlay? Nvidia Shadowplay
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? No team
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? The treasure pack screen
What were you doing when the issue occurred? Looking for my final treasure pack rewards
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 17/12/21 6:10 pm
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I didn’t receive the apex pack, or the Eva 8 skin, and the battle pass stars
What should be happening instead? I should receive the rewards I previously mentioned
Steps: How can we find the bug ourselves? I don’t know to be honest