Hi folks, you should get the missing rewards when you log in at the start of Season 12.
Thank you for the posts and for your patience with this issue.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia Geforce 1060 6 gb
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? PH3N-MN
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Doesnt matter
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Seasonal menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Got the last treasure pack
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Doesnt matter
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? I didnt get my rewards for collect 45 treasure packs
What should be happening instead? I should get my reward
Steps: How can we find the bug ourselves? Try to get 45 treasure packs
I didnt get my reward for collect 45 treasure packs
same prooblem. where is my sun of kiss?
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Joseph1477
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Treasure Pack screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for my rewards
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 26.12.21 don’t know what time
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Just doesn’t give me the rewards
What should be happening instead? I should be getting the rewards for getting all 45 treasure packs this season
Steps: How can we find the bug ourselves? Don’t know
I finished getting all the Treasure Packs this season and I still haven’t got my rewards for completing it, does anyone know what’s wrong or how to resolve it?
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