Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number rtx3080
Enter RAM memory size in GB 32gb
What is your gamertag/PSN ID/EA Account name? xiOpiye
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Main menu
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) dont know, i collected all tresures few days ago but i was thinking it will be fixed
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I completed the treasure pack pickups but did not receiver the rewards.
What should be happening instead? I should receive the rewards.
Steps: How can we find the bug ourselves? Check my account.
No rewards after picking up all treasure packs 45/45
I collected them few days ago but i was sure it will be fixed automaticly.
My friend got those rewards without any problems