Community AdminHi, there are 2 issues here. First off, there is a bug where occasionally folks can receive a delayed notification of an earned pack. However this pack is often already opened, leading to confusion.
Also, this season there's a Match Summary bug which can tell you that you've earned more progress than you actually have, telling you that you levelled up and earned packs when in reality you hadn't done so yet.
So between these there's been some understandable confusion over pack acquisition. However from looking into this, each and every pack was correctly granted and accounted for.
In your case I can see a pack acquired and opened* 32 minutes before your post, and you then immediately queue for another match. As this match ended I'd guess you got the repeat/delayed notification for that earlier pack, leading to this mixup. Either that or you encountered the 2nd bug, which told you that you'd earned enough levels for another pack again. Pack earning levels tend to be spaced a good bit apart so I'd lean towards it being the first issue myself.
*the pack contents were 2 rares and some crafting materials.
I absolutely understand why this leads to mixups and I know things are being worked on, but in the meantime I hope this helps to clear things up.
