Forum Discussion
@Amakii
I've had a similar experience where they'll go to the Legend selection screen and by the time I join in, the featured Legend I picked was already selected. If this is happening to you a lot I recommend refreshing your connection to the EA servers. Check out the basic connection troubleshooting steps below to see if that quickly clears this up for you.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
- EA_Blueberry6 years ago
Community Manager
Do you see high ping or packet loss when you run a UO Trace? The tool can be downloaded for free from our website via the link below.
Connection Troubleshooting
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
- 6 years ago
Nope, min/max ping is ~15/100ms. Packet loss 0% (Screenshot attached)
Edit: can I just add I am getting this issue on PS4 just to clarify. this test was done on my laptop right next to my ps4 ~10m away from my router 1 room across.- EA_Blueberry6 years ago
Community Manager
There is definitely an issue happening based off that report. Your 2nd hop shows an average ping of over 264ms, so that explains why you're hanging up at the lobby. Before hitting our servers it increases to over 400ms. Do you have other Ethernet ports you can try plugging your Ethernet cable in and are there any damaged wires?
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