Not joining match when match starts
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX980 Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Account name? Amakii P...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerI'm afraid there aren't any widespread issues being reported on this from what I've heard. Based off the UO trace results last go around, this is likely due to the connection being lost as the game is syncing up into the match.
I recommend reaching out to your ISP to see if there are alternative options in re-routing your connection to our servers. We have ports listed for Apex Legends here I advise looking at to improve connectivity: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
I'm sorry you're still having this trouble, but based off the high ping times it's not uncommon to see what's happening as a result. :\
If this is an issue then needs fixing on my end, could you please explain what's happening in more detail so I can try and help fix it?
If you want to privately message my account to something I'm more than willing to do any troubleshooting steps needed and provide any more info.
But this is clearly an issue a lot of other people are having, I even found a news article about it as the first listed google search.
oh god still no fix..
pls let me know if u find any solutions
When you ready up for a match , the check mark appears , but it says “ party not ready “ it also doesn’t register my gamertag calling me “player ” or “unknown” I play on ps4 so when this happens I usually close the application and start over but this doesn’t fix the problem. I also restart my ps4 but when I log back into apex the same thing happens. The game doesn’t let me send invites or join squads to play because I am “unknown” or a “player” and it continues to say party not ready . The game wouldn’t let me join the firing range nor do the training . Please fix this issue EA
I had this exact problem but I noticed it started happening after I connected my PS4 via gigabit internet switch.. I get 350 down and 200 up on Speedtest on PS4 and no other device connected to the switch is experiencing any connectivity issues.
