Not joining match when match starts
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX980 Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Account name? Amakii P...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerI'm afraid there aren't any widespread issues being reported on this from what I've heard. Based off the UO trace results last go around, this is likely due to the connection being lost as the game is syncing up into the match.
I recommend reaching out to your ISP to see if there are alternative options in re-routing your connection to our servers. We have ports listed for Apex Legends here I advise looking at to improve connectivity: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
I'm sorry you're still having this trouble, but based off the high ping times it's not uncommon to see what's happening as a result. :\
Simone else with the same issue has done an ou trace and mas come back much better than mine. Is there anything you can do about this now?
