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EA_Blueberry
Community Manager
6 years agoThere is definitely an issue happening based off that report. Your 2nd hop shows an average ping of over 264ms, so that explains why you're hanging up at the lobby. Before hitting our servers it increases to over 400ms. Do you have other Ethernet ports you can try plugging your Ethernet cable in and are there any damaged wires?
5 years ago
@EA_Blueberry do you have any other recommended solutions or next steps for troubleshooting?
- 5 years ago
the only solution is fixing the servers which EA would never do..
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