Not joining match when match starts
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX980 Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Account name? Amakii P...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerThere is definitely an issue happening based off that report. Your 2nd hop shows an average ping of over 264ms, so that explains why you're hanging up at the lobby. Before hitting our servers it increases to over 400ms. Do you have other Ethernet ports you can try plugging your Ethernet cable in and are there any damaged wires?
@EA_Blueberry I've actually seen a significant change to this bug since the crossplay beta started. Now there are some days where it's perfect and it just works, but then there are others where I'll get it after every game. For me atleast it doesn't seem to be intermittent, it either works or it doesn't.
@Amakii @CaelVK @ParrotoxYT @ZellWade
Has anyone else noticed any changes?
And to respond to the previous comment about 'ea will never fix their servers' I would atleast like to give them a chance instead of no assuming the worst of them.
- EA_Blueberry
Thank you, @Ashs_Beyond
I have been working with our sports titles recently and haven't too much visibility around Apex Legends, so tagging in @EA_David & @EA_Kent to be aware.
Just an update: It still happens after I switched to Steam
- @Ashs_Beyond I had one day where it worked without any issues, but every other time it was still bugged
So I’ve also been experiencing this since around season 4, I’ve followed a few threads and they were all older and basically anyone from ea stopped replying there, then saw the op here link to this and asked for everyone to try sang get on one post.
i posted about this back in March maybe, one person commented they have the same issue and that was it
So I’ve deleted the game (multiple times), signed out of my acct, logged back in, downloaded the game, same thing every time. I’ve even went out and got a new PS4, not primarily due to this issue- but again, same problems.
I’ve opened a ticket, talked to 3 reps- one of them has me adjust dns settings on my PS4 - primary set to 8.8.8.8 and secondary to 8.8.4.4 ; no dice
i found a thread mentioning having to adjust settings on the modem and open certain ports specifically for apex? Sounds weird it’s an issue now but whatever. Going to try tomorrow and will report back
also issue for me is the same whether WiFi 47mbps download and 4 upload // then wired I’m at 380mbps download and about 7 download - same thing
Any update or a link for port forwarding? This has been happening to me pretty much since crossplay hit, maybe a little before. I am on PS4.
