Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? USSR_OR_DIE321
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing matches
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 20
When did this happen? (dd.mm.yy hh:mm) 08092022 ET
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Not receiving spex pack from lvl 2 level cap 1st prestige
What should be happening instead? Receive apex packs
Steps: How can we find the bug ourselves? Check your level cap files
lots of people having same issue I just want my pack
