Not Receiving Pathfinder Heirloom bug

@shawnsuth I'm sorry. Clearly you misunderstood something here. You finished all challenges of the holo day event. You got your winter Express badge, G7 scout skin, Lstar skin, Holliday picture and what ever you get for completing event challenges.
To get the heirloom you actually need to buy all 24 event apex packs. Has nothing to do with event challenges. I own all 4 heirlooms. Your pictures show clearly you haven't purchased all event packs. You might get heirloom in regular apex packs. But if you are looking for a short cut you need to buy all 24 apex packs to unlock pathfinder heirloom. Good luck.