Octane Record Breaker Loading Screen Missing

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Hba__93
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Octane loading screen disappear
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Octane loading screen disappear
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2500+
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? Octane loading screen disappear
What should be happening instead? Octane loading screen disappear
Steps: How can we find the bug ourselves? Octane loading screen disappear

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My octane loading screen (record breaker)  suddenly disappear!! 

 I paid for it