Offensive clan tag that isn’t offensive
Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? Evermore115 Please provide your squad mates'...
Forum Discussion
EA_Darko
Community Manager
Community ManagerYou will need to speak to our Terms of Service team @evermore115.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
@EA_Darko Again, I don’t mean to come off as rude here, but this isn’t what my post was about at all. My account is not banned. The problem is, as I showed in the photo, Im not allowed to edit anything about my Apex Club at all. It says that the clan tag “PLSH” is “offensive or inappropriate” and that Im “not allowed to save changes until I change it” but I literally cannot change it and I also don’t know how its offensive. The problem is not that I or anyone else is banned, the problem is I’m *worried* about being banned because I’m not allowed to edit my club any because it was suddenly and randomly out of the blue one day labeled as “offensive or inappropriate”. And it also sucks because I can’t change the emblem or any information about the club at all. Mind you, it was perfectly fine when I first made it and was fine until recently one day.
I don’t know how to get this removed from the club, and I don’t want to risk our accounts because its labeled that way.
- EA_Darko
Hey @evermore115 any questions related to possible bans or concerns need to be addressed to our TOS team.
We are not able to assist with any such issues on AHQ.If your tag is deemed offensive then the clan leader needs to update it.
Darko@EA_Darko I’ll try getting in contact with them, but that should have been made a bit more clear because your original post said to log into the banned account in question, but as I originally stated there is no banned account and that is where the confusion came from.
Also. I AM the Club Leader. I literally cannot update the clan tag, I have tried clicking on the box hundreds of times, and its greyed out and won’t do anything. That was the first thing I tried when I saw it was suddenly labeled as “inoffensive or inappropriate”.
but I’ll see if TOS team can either get the status of the club changed or change the clan tag or something.
- EA_Darko
Hey @evermore115 those steps in that order are the only way to speak with our TOS team.
We cannot help with anything relating to TOS or issues concerning what is and is not offensive.
Going to go ahead and lock this thread as there is nothing more we can do on AHQ.
Darko
