Community ManagerHey @videogamer126.
If you still haven't received any heirloom shards then I'm afraid your count might be off. Also, if you ever pulled an heirloom from a pack at some point that would reset the counter as well. One you hit 500 packs you'll get the shards automatically.
/Kent
i am on ps4 and this happened to me as well . i opened about 504 apex packs still did not get the heirloom .293 i myself bought from the in game store and the rest i got from battle pass and from leveling up (i am level 430).my psn username in broken902unit i am requesting you to please check my problem.
I’m in the same boat as well I’m level 457 I’ve opened countless abs bought countless apex packs plus all the packs from battle passes I’ve opened roughly 900 packs and have yet to get an heirloom I have legendary skins for almost every gun and character what do I do?!
