Community ManagerHey @videogamer126.
If you still haven't received any heirloom shards then I'm afraid your count might be off. Also, if you ever pulled an heirloom from a pack at some point that would reset the counter as well. One you hit 500 packs you'll get the shards automatically.
/Kent
Hi i have reached level 500 still haven't received a heirloom yet i have opened and bought countless packs never got one heirloom shard.. I have played in total 7k games.. I would like to know why i haven't received any heirlooms whatsoever during the course of this game by buying packs and opening packs from leveling up.. My gamer tag is Smoke_42020_...hope to hear from you guys thanks in advance
