Origin Acess Rewards Gone (Legitimately Purchased)

Multiple player are have this problem, me aswell, and hope Respawn the developer can fix this problem, they probley should ask Origin/EA, show them our payment date, cause that more than enough proof.

Link of other player report:
- https://answers.ea.com/t5/General-Feedback/Apex-Legends-Origin-Access-basic-flatline-skin-gone/m-p/7690204#M11203

- https://answers.ea.com/t5/Bug-Reports/Missing-Flatline-skin-Play-of-the-Game/m-p/7683881#M6048