Over 350 Players in Queue? Infinite Matchmaking?

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Not sure, although I'm pretty sure it doesn't matter in this case. (However, I can really search if necessary)
Enter RAM memory size in GB Not sure, although I'm pretty sure it doesn't matter in this case. (However, I can really search if necessary)
What is your gamertag/PSN ID/EA Account name? greenteathomas
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Frankiefed20
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Gibraltar currently, but has happened with all legends before
Which Legends were your squad mates using (if applicable)? all
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to join a match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Today I was only be able to get into one game so far.
When did this happen? (dd.mm.yy hh:mm) Severe on 3/25/2021 but has happened previously
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I literally CAN'T play the game even if I want to. I hit the ready-up button but am forever stuck inside matchmaking.
What should be happening instead? I should be playing the game.
Steps: How can we find the bug ourselves? Trying to play your game.

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FOREVER STUCK IN MATCHMAKING AS WELL AS OVER 300 PEOPLE IN THE QUEUE, NEVER SEEN A NUMBER THAT HIGH BEFORE. I JUST WANNA PLAY!