Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1650
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? teo-Junior
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. the loading screen for opening the game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. launching the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) 2 days ago
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? it kicks me off the game
What should be happening instead? loading me into the lobby
Steps: How can we find the bug ourselves? loading the game
when i open apex legends it gives me an engine error saying unsupported pak hash format
