Party Member Preloading

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? PSN: epryK
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in the play menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i was searching a round
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 203
When did this happen? (dd.mm.yy hh:mm) 10.12.2020
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Hello, so im new to apex and im playing since a 15 days and the thing is when i go in the game and i want to play i cant come in a round because when i search comes the text party members preloading and it does absollutly nothing so i can wait 30 minutes and still nothing happens so i cant play the game but i want to
What should be happening instead? i should find a round
Steps: How can we find the bug ourselves? i sadly dont know

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so im new to apex and im playing since a 15 days and the thing is when i go in the game and i want to play i cant come in a round because when i search comes the text party members preloading and it does absollutly nothing so i can wait 30 minutes and still nothing happens so i cant play the game but i want to, and the thing is i dont know to fix it and i just want to ask is it a game bug ore is it something else like is my conetcion to bad ore something else