Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1080 Ti
Enter RAM memory size in GB 32 Gb
What is your gamertag/PSN ID/EA Account name? Perplexinn
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. SB-Renegade
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? Pathfinder, Octane
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Player stats and match summary
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in the lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I played for like 8 hours
When did this happen? (dd.mm.yy hh:mm) 04.08.19 10.51 Central
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I played a game and won with 2653 damage and a record high of 16 kills for the season. When I returned to the lobby the match summary said I had 904 damage with only 4 kills. My stats didn't change, my banner for "Winning kills" Stayed at 49 instead of going up to 50. Since I hadn't played since before season 1 (February is the last time I played) I had a overall highest kill game of 0 when I returned to the game. Before the game stated about above, my highest kill game for the season was only 10 kills. It still says I have 10 kills as my highest kill game. I even took a picture of the champion screen where I had the above stats for the game. This has never happened to me before, and It conveniently happens when I have a record setting seasonal game??? Not only this, but I'm upset because when I returned to the game my Pathfinder twitch prime skin was also taken from me and no longer in my skin collection.
What should be happening instead? My stats should be updating and being recorded correctly.
Steps: How can we find the bug ourselves? Find the game stats and update my player stats. Give my skin back.
I had a highest kill game performance, but after the game when we went to the lobby it's like the game did not count. the after match summary didn't even match the champion screen after we won the game. So i'm upset that my stats didn't change. Also I want my twitch prime pathfinder skin back. I hadn't played since before season one and I got on and no longer had the skin.