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I am having the same problem. It all started after cross-prgression occured. I have Uninstall and re-installed numerous times. I have done a power cycle. Still nothing. I don't know what else to do.
- EA_Mari2 years ago
Community Manager
Hey folks, sorry to hear that you’re all unable to start matches. Could you please give us more details on what exactly happens when you try to do so? Any error messages? Is the option to start a ranked match available for you?
- 2 years ago
For me me I haven't got any error messages it just when ever I ready up it says that the rest of my party isn't readyed up yet.Even tho I'm not in a actual party. Along with that when I'm waiting in lobby it doesn't show my name tag (above my character) that I can click on to see Al my stats of the season and overal. It also won't let me join or invite other friends. So I'm pretty much just stuck in a nameless party. Also it did seem to start after the cross progression update.
- 2 years ago
hii same happened with me im on xbox series x it happened to me some day later after getting cross progession i had no orther account only one from start soo the problem is first it dont letme in the lobby while saying im unable to play online after some clicks i get into the lobby and there is no username and the account level it shows zero person in lobby soo when i try to que it says party not ready and that makes me unable to plau games everythiing i can * the lobby stores legends but can play i happened to me more then a month agoo i have no updates on xbox one my pc friend told me it happend to him at that time bbut he got update and now its fixed for him soo in next xbox update for apex it will be fixed i wish we get up date on that final fanatesy event on 9 jan kindly apex give update for consoles to fix this
- 2 years ago@Shaaffi16 I'm having the same problem on xbox aswell
- 2 years ago
@EA_MariHey, this bug occured right after the cross progression update. So what i believe the problem is, servers are not recognizing your "hardwere identiy" or your "user name" thus wont even showing the name nor letting you play. Whenever i try to start a game, it says "Party not ready". The only way to fix this is to either connect to a diffrent router or your mobile via hotspot. We need this fixed in the next update. Thank you!
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