Possible Memory leak when playing for some hours
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 570 8GB
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? TD-8322
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Worlds Edge and Kings Canyon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing the game normaly
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 50-100
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Possible Memory leak when playing for some hours
What should be happening instead? The game should be running smoothly without FPS Spikes
Steps: How can we find the bug ourselves? Let the game run for a few hours.
I noticed that after playing the game for around 2-3~ Hours my game would start to lag when doing anything (Shooting, looking around, walking etc.) with the only fix being restarting the game completly.
I tried this again 2 times and both times it happened after 2-3~ Hours of gameplay. I have a pagefile of 12gb and after the game started to lag I looked at ram usage and both my physical ram and virtual page were full.
Thanks!
If you haven't already can you try starting up your PC in a Clean Boot to see if that helps at all? If there's anything else running on the PC that could be related that may help to get around it.
For more details on how to set one up check out the EA Help website. Let me know how that goes when you've got a chance.
/Kent