ps4 controller freeze
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number 1060 nvidia Enter RAM memory size in GB 16 What is your gamertag/PSN ID/EA Account name? defin...
Forum Discussion
@EA_Kent yesterday it happened on my ps5 controller. on pc. but the controller didn't freeze the sticks or buttons just the rumble was stuck on. i immediately knew the controller was in the process of dying like in the bug report.
another time yesterday too, my controller sticks froze, momentarily. but they started to work again.
both times on pc. same os as in the report.
i think its not freezing because i use my long single usbc cord, and if i used my usb extension cable it would freeze again, so i will try that and see if it freezes again.
another time yesterday too, my controller sticks froze, momentarily. but they started to work again.
both times on pc. same os as in the report.
i think its not freezing because i use my long single usbc cord, and if i used my usb extension cable it would freeze again, so i will try that and see if it freezes again.
@gg123xyzit froze last game during looting. i was using the usb extension cord on my ps5 controller on pc. i made a video of it. now im going to remove my usb extension cable to fix the problem.
https://youtu.be/xx1OY_3rldk
@EA_Kenti decided to try casual again to see more death boxes and have a different game than platinum 4 ranked. and third game in my controller froze, more specifically the left stick momentarily froze.
see the video, after i threw down my picture with the a button in the revenant tactical my left stick froze then i got it back the exact moment the revenant tactical made the sound its ending;
https://youtu.be/2thhmyAw61ci found that in my previous video, looting the death box, there was a blue light before i started to loot, i think this was my shields, i started to loot by pressing the x button, the a button on my ps5 controller, then my controller froze.
EA_KentCommunity Manager
Are there any other USB devices connected to your PC aside from your controller, mouse, and keyboard? If so can you try disconnecting the other devices to see if that makes any difference at all? I have seen some cases in the past where other input devices can cause some issues like this.
/Kent
- @EA_Kent i have my oculus rift connected to a hdmi and usb, but the usb is on a seperate add on card that has its own connection to the psu.
the controller is plugged into the motherboard usb, where i have only the mouse and keyboard each on their own usb extension cable and the controller on its own usb extension cable.
i can try unplugging the oculus rift though and see if that helps or not. - @EA_Kent right now i stopped playing apex legends on the pc.
i started to play rank, and got hard stuck in platinum 4, on my pc. and i was max rank 500.
so i decided to grind to max rank 500 on my ps4 instead of doing nothing on my pc. this way i can earn my free heirloom and by then crypto should have a heirloom. i earn more than 1 rank per day which puts it at 250 or so days near xmas 2021 just in time.
so i don't think i will debug this problem anymore. good luck! - @EA_Kent i checked today what was plugged in the pc usb slots and on the motherboard i had the usb extension cable for the mouse, the usb extension cable for the keyboard, the oculus rift cameras took two usb ports, and the oculus rift headset usb was plugged into the pcie attachment usb card.
so i unplugged the oculus rift cameras and headset, leaving only the mouse, keyboard, and ps5 controller, each using a usb extension cable, 6 feet.
then i played the pc apex legends. i had about 7 or 8 games ok, i had a thought that maybe the crypto had nothing like the barrels caustic has or the black market the theif lady has, so i switched to caustic then 5 or so games in i got 2 freezes to my ps5 controller.
i recorded it and put it on youtube.
https://youtu.be/i4OBsQmGHIs
the ps5 controller froze at:
- 12:00, i unplugged and replugged in the cable to the controller which fixed it.
- 16:51, i couldn't make the ps5 controller work or turn on by unplugging and replugging in the usb on the ps5 controller, so i used the mouse and keyboard until later on when it turn on by itself.
- 18:06, i saw the controller was on again so i started to use the ps5 controller again.
so now i did the test for you i will go back to playing the apex legends on my ps4. i wish i had a ps5 but those are impossible to find online in canada. ☹️ - EA_Kent
Thanks for the additional info! I really appreciate it.
/Kent
