ps4 controller freeze
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number 1060 nvidia Enter RAM memory size in GB 16 What is your gamertag/PSN ID/EA Account name? defin...
Forum Discussion
EA_Kent
Community Manager
Community ManagerAre there any other USB devices connected to your PC aside from your controller, mouse, and keyboard? If so can you try disconnecting the other devices to see if that makes any difference at all? I have seen some cases in the past where other input devices can cause some issues like this.
/Kent
@EA_Kent i checked today what was plugged in the pc usb slots and on the motherboard i had the usb extension cable for the mouse, the usb extension cable for the keyboard, the oculus rift cameras took two usb ports, and the oculus rift headset usb was plugged into the pcie attachment usb card.
so i unplugged the oculus rift cameras and headset, leaving only the mouse, keyboard, and ps5 controller, each using a usb extension cable, 6 feet.
then i played the pc apex legends. i had about 7 or 8 games ok, i had a thought that maybe the crypto had nothing like the barrels caustic has or the black market the theif lady has, so i switched to caustic then 5 or so games in i got 2 freezes to my ps5 controller.
i recorded it and put it on youtube.
https://youtu.be/i4OBsQmGHIs
the ps5 controller froze at:
- 12:00, i unplugged and replugged in the cable to the controller which fixed it.
- 16:51, i couldn't make the ps5 controller work or turn on by unplugging and replugging in the usb on the ps5 controller, so i used the mouse and keyboard until later on when it turn on by itself.
- 18:06, i saw the controller was on again so i started to use the ps5 controller again.
so now i did the test for you i will go back to playing the apex legends on my ps4. i wish i had a ps5 but those are impossible to find online in canada. ☹️
so i unplugged the oculus rift cameras and headset, leaving only the mouse, keyboard, and ps5 controller, each using a usb extension cable, 6 feet.
then i played the pc apex legends. i had about 7 or 8 games ok, i had a thought that maybe the crypto had nothing like the barrels caustic has or the black market the theif lady has, so i switched to caustic then 5 or so games in i got 2 freezes to my ps5 controller.
i recorded it and put it on youtube.
https://youtu.be/i4OBsQmGHIs
the ps5 controller froze at:
- 12:00, i unplugged and replugged in the cable to the controller which fixed it.
- 16:51, i couldn't make the ps5 controller work or turn on by unplugging and replugging in the usb on the ps5 controller, so i used the mouse and keyboard until later on when it turn on by itself.
- 18:06, i saw the controller was on again so i started to use the ps5 controller again.
so now i did the test for you i will go back to playing the apex legends on my ps4. i wish i had a ps5 but those are impossible to find online in canada. ☹️
- EA_Kent
Thanks for the additional info! I really appreciate it.
/Kent
