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gg123xyz's avatar
gg123xyz
4 years ago
Solved

ps4 i didn't get my revenant heirloom when i bought 24 packs

Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? WattsonTV Please provide your squad mates' g...
  • EA_David's avatar
    EA_David
    4 years ago

    @SkyMirage25 Hey, can you check your inventory today, to see if the heirloom is present. We've seen them go out to affected folks, but I don't see it on your account.

    If not, can you contact support again? I know you have in the past, but there's been some updates to the Apex known issues since your last contact

    @gg123xyz I mentioned it in your other thread, but it looks like you have the heirloom now. 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @gg123xyz we will pass your bug report on.

We would not be able to offer further updates in relation to this. 

I would recommend keeping an eye on the official APEX channels: https://twitter.com/PlayApex


Darko

gg123xyz's avatar
gg123xyz
4 years ago

@EA_Darkoi bought the heirloom on psn during the revenant heirloom sale, then i linked my psn to origin and lost my heirloom but was given coins which is what i bought the heirloom with again.

then my heirloom wouldn't work and i got the 24 packs skins but no sickle heirloom, because i opened the 24 packs in the play screen not in the heirloom packs store.

then i chatted with origin support twice was told to post a bug report then told to wait and check the apex legends twitter for a official response.

i have been thinking that the new heirloom for rampart is coming in a few days and i want that for my pc origin account.

so i ask if i can get the 150 heirloom shards on my pc account instead of getting the revenant heirloom on psn because of when the psn is cross progression i will lose all my psn skins anyway and have my pc origin skins on psn. so i would lose my revenant heirloom a third time on psn.

so just give me a free heirloom on origin pc WattsonTV account and we'll call it even. and i get my fancy rampart heirloom. 🙂 OK? 🙂 put in my request EA_Darko!

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