PS4 Pro fan noise in the menus

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? FireStriker2016
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the main lobby, where the 3 legends appears.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing, I just started the game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Zero
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? PS4 PRO TURN OFF SUDDENLY
What should be happening instead? The Fan should be silent or almost silent
Steps: How can we find the bug ourselves? Using a Ps4 PRO and going to the apex legends lobby. Or just searching on google...

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So, I have a PS4 PRO Model 7215b and when I open the lobby of the game, my fan starts to make a loud sound and sometimes, due to it, my ps4 PRO suddenly turns off. It is a common error in the community and you can see a lot of players reporting this issue if you search on Google. I know this is a error cause by the game because my PS4 is new and when I play other games, in general, games that requieres more console performance, the fan is not as fast and loud as in the Apex Lobby. Obs: In game, in mean, during the match, my fan get silent.

WE NEED A PATCH TO SOLVE THIS PROBLEM. PLEASE, CONTACT WITH RESPAWN ABOUT IT!

Obs: Sorry for the bad english, its not my first language...