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AnkePlanke's avatar
AnkePlanke
11 months ago
Solved

[PS4] There was a problem processing game logic --- ui/userinfo.nut#38

Product: Apex Legends Platform: Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? kriiise Please provide your squad mates' ga...
  • EA_Mako's avatar
    EA_Mako
    11 months ago

    Hey @AnkePlanke,

    This is an issue we're currently investigating affecting certain language packs on PlayStation.

    As a temporary workaround, changing your console language to English should let you log back in to play. Thanks for the patience in the meantime while we're looking into this further!

xherkkuyt's avatar
xherkkuyt
11 months ago

Finnish doesent work can you do something for that

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
11 months ago

Hey @xherkkuyt,

We're aware this error is still preventing the game from launching when using certain languages, and are still working to get this fixed up.

In the meantime you'll need to change your console language to something else, such as English. That should let you get back in-game while we continue working on the issue, thanks! 

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