4 years ago
PS5 Upgrade Missing Items
Hello EA people, I recently upgraded from the PS4 version to the PS5 version of Apex Legends but in doing so, no longer have my Founder's Pack, Starter Pack and PS Plus Items. All other content and ...
Hey @ELtotheLIS,
I'm afraid this is working as intended. The content from the Starter and Founders packs wasn't made available for PS5, so it doesn't carry over between versions.
@EA_Kent wrote:Hey @ELtotheLIS,
I'm afraid this is working as intended. The content from the Starter and Founders packs wasn't made available for PS5, so it doesn't carry over between versions.
I tried to download and play on the ps5 and have completely lost everything. No characters, cosmetics or heirlooms. Hundreds if not thousands of dollars I spent on opening packs to receive those items. I tried to contact the ea help and they said their is nothing they can do.