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SirSygma's avatar
3 years ago

Random Crashing to Desktop

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia RTX 2070 Super
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Tofubl00d
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. This can happen at any point during a match or character selection
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing specific
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1-2
When did this happen? (dd.mm.yy hh:mm) Multiple times in August 2022
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes to the desktop with no error or warning before.
What should be happening instead? No crashes to desktop
Steps: How can we find the bug ourselves? Can't easily replicate

One common error I see when I pull up event viewer is this error:

The backing-file for the real-time session "dfa2c640-651d-488d-a479-2fd7a7ca6e29" has reached its maximum size. As a result, new events will not be logged to this session until space becomes available. This error is often caused by starting a trace session in real-time mode without having any real-time consumers.

Some one had suggested going to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI\Autologger\ReadyBoot and increasing the DWORD value of the MaxFileSize key, but that didn't do the trick.

I also rolled back my Nvidia driver and tried tweaking various graphics settings but nothing seems to have any effect on the crashes. My CPU is overclocked, but I have been playing this game on PC for more than a year with no major issues. I want to rule everything else out before messing with the overclock.

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