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sashazyryanov
New Scout
2 years ago

Random framerate drops on Xbox Series X (Season 19)

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? ffff0
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. This happen in various places across the Storm Point (maybe in other maps too, haven'tgot a chance to test it yet).
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running across the map, aiming
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I haven't counted, but quite a few (more than 10). I may also put the console is sleep mode in-between
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Perceived framerate drops significantly. This happen for a short period of time, but can happen several times in a match. So far I had this issue in 2-3 matches in different circumstances and in different areas of the map. Restarting the game after the match seems helping, but I haven't tested enough to be sure. The issue appeared in Season 19.
What should be happening instead? Framerate is expected to remain stable
Steps: How can we find the bug ourselves? I'm not sure. It happens randomly and after playing several matches.

Video capture of the most recent instance (between 17s and 25s): https://1drv.ms/v/s!AsxRquOgIVixgZkeYk8WMzQPFcxeWA?e=gpp8Ak

Download the file for better video quality.

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