5 months ago
rank down bug
Product: エーペックスレジェンド Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 Digital Edition What is your gamertag/PSN ID/EA Account name? manekineko_25 Please provide your ...
@Manekitt & @Berwar_Mayi If you guys play on more than one platform, your rank progression is sadly tied to that platform only.
Here's an example:
PC: Diamond
Xbox: Masters
- On PC, you will see yourself as a Diamond ranked player, but a Masters ranked player on Xbox.
> You can find this information: [here]
Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? Medic Moot
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Sitting in the lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 01/08/2025
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was platinum 2 after the split this season. I played two games and went back to the lobby. When I got back to the lobby the game kicked my back to the main menu. When I logged back in my rank was reset all the way to rookie 4
What should be happening instead? My rank should have stayed where it was
Steps: How can we find the bug ourselves? I’m not sure. I don’t know why my rank was reset all the way
Please fix my rank 🙏