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menac369's avatar
menac369
12 months ago

Rank glitches

Ranked is big can’t access 
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
11 months ago

Hi @menac369,

Are you receiving any error messages when trying to join a ranked match? If you could provide some further information on what's happening we might be able to assist you with some troubleshooting steps.

Thanks,

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      9 months ago
      @jewelheart are you unable to access ranked games only? Can you please provide some further information on the problem you're facing?
      • jewelheart's avatar
        jewelheart
        Rising Novice
        9 months ago

        I can play all formats.  The problem I have is that I've lost four ranks - I ranked up from silver I and instead of hitting Gold IV I found I was silver IV.

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