Forum Discussion

menac369's avatar
menac369
12 months ago

Rank glitches

Ranked is big can’t access 
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago
@jewelheart We're not able to make any account changes here in AHQ and wouldn't be able to restore any RP. I've asked for a short clip showing the bug because that would help our team investigate the problem. Thanks for reporting this, I will keep an eye on the forums for further reports and let the team know about that if we see more of this.
jewelheart's avatar
jewelheart
Rising Novice
9 months ago

Well I hope what I described helps. 

Shame about the lack of power given to your team.  Means a bad taste is left in the mouth of some playerbase which will only get worse if nothing changes eh.  I'm not the only one with this problem I know.

Thanks for your help.

  • jewelheart's avatar
    jewelheart
    Rising Novice
    9 months ago

    Dear EA_Cuervo

    If you can't do anything about restoring rewards, would you please escalate this issue up your management chain to someone who can?

    Best wishes,

    Jewelheart

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