Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? reddragondabeast
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? all
Which Legends were your squad mates using (if applicable)? not sure
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. trying to play ranked
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. trying to play ranked
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) 04/02/2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My previous rank from last season was plat 3 it lowered me to silver 1 but on my name up top it still shows plat 3 so it wont let me play rank with friends who are only 1 tier away but because it thinks I am still in plat 3 it wont let us play. the silver tier rank is shown on the bottom left but next to my name on top it still shows plat 3
What should be happening instead? I should be in silver 1 and allowed to play with my friend who is in silver 2
Steps: How can we find the bug ourselves? not sure find another player who stats are not working correctly showing different rank between your name and the rank at bottom left.
My previous rank from last season was plat 3 it lowered me to silver 1 but on my name up top it still shows plat 3 so it wont let me play rank with friends who are only 1 tier away but because it thinks I am still in plat 3 it wont let us play. the silver tier rank is shown on the bottom left but next to my name on top it still shows plat 3
