Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX1050 notebook
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? KKFNGAVE
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I finished a match, went to the main menu, got Gold 1, and it changed to Rumble Rank. So I played the match, but when I started the game, my rank changed to Rookie. I finished the match, and when I finished it, I went back to the main menu, and my rank changed to Rookie, but before that, it was Rumble Rank Gold 1.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I finished a match, went to the main menu, got Gold 1, and it changed to Rumble Rank. So I played the match, but when I started the game, my rank changed to Rookie. I finished the match, and when I finished it, I went back to the main menu, and my rank changed to Rookie, but before that, it was Rumble Rank Gold 1.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 04.06.2024 00.16-00.27 (thailand time)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue?
What happens when the bug occurs? My rank dropped to rookie.
What should be happening instead? My rank is Gold1
Steps: How can we find the bug ourselves? Check my rank
I finished a match, went to the main menu, got Gold 1, and it changed to Rumble Rank. So I played the match, but when I started the game, my rank changed to Rookie. I finished the match, and when I finished it, I went back to the main menu, and my rank changed to Rookie, but before that, it was Rumble Rank Gold 1.
