Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? IBBZXD_
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. main lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just loaded apex after the update
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0 games
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was diamond rank before last few days of this season in which ranked rumble came and my rank reset to rookie.
What should be happening instead? I should've been diamond rank while playing ranked rumble
Steps: How can we find the bug ourselves? See if any other people have this issue and put me where my rank actually is meant to be which is diamond please
images show what my rank was a few days before season and what my rank is when ranked rumble came
